CCO Enterprises LLC ("Company," "we," "our," or "us") operates the CCO Prep mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the App.
Personal Information
When you register or use the App, we may collect:
Usage Data
We automatically collect certain information when you use the App, including:
Payment Information
All payments are processed securely through third-party providers (e.g., Apple App Store, Google Play, Stripe). We do not store full credit card numbers on our servers.
We use the information we collect to:
We do not sell your personal information to third parties.
We may share your information only in the following situations:
We implement industry-standard administrative, technical, and physical safeguards to protect your information.
However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only as long as necessary to:
Requesting Account & Data Deletion
You may request deletion of your account and associated personal data at any time by emailing owners@mastertheexams.com with the subject line "Data Deletion Request" and the email address associated with your account.
We will confirm receipt of your request and complete the deletion within 45 days. Where an extension is necessary, we will notify you within the initial 45-day period and complete deletion within a total of 90 days. Certain data may be retained beyond this period where required by law (e.g., financial transaction records for tax compliance).
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to verifiable requests within the timeframe required by applicable law. We will not discriminate against you for exercising any of your privacy rights.
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:
Right to Know
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (such as information needed to complete a transaction or comply with a legal obligation).
Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing
We do not sell or share your personal information as defined under the CCPA/CPRA. If this practice changes, we will update this policy and provide an opt-out mechanism.
Right to Limit Use of Sensitive Personal Information
We do not use sensitive personal information (as defined by the CPRA) for purposes beyond those necessary to provide our services.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised your rights.
How to Submit a Request: To exercise your California privacy rights, contact us at owners@mastertheexams.com or call 301-267-2925. We will verify your identity before processing your request and respond within 45 days (extendable by an additional 45 days with notice).
Categories of Personal Information Collected
In the past 12 months, we have collected the following categories of personal information:
If you are a Virginia resident, the Virginia Consumer Data Protection Act (VCDPA) grants you the following rights with respect to your personal data:
How to Submit a Request
To exercise your VCDPA rights, contact us at owners@mastertheexams.com. We will respond to authenticated requests within 45 days. If we are unable to fulfill your request, we will inform you of the reason. You may appeal a denial by replying to our response email with your appeal, and we will respond to your appeal within 60 days.
As a Virginia-based company, we are committed to honoring VCDPA rights for all Virginia residents who use the App. No discrimination will result from exercising these rights.
In addition to California and Virginia, a growing number of states have enacted comprehensive consumer privacy laws, including Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Indiana, Delaware, New Hampshire, New Jersey, Kentucky, Maryland, Minnesota, Nebraska, Rhode Island, and Tennessee. While the specific requirements of each law vary, the core consumer rights are consistent across all of them.
If you are a resident of any state with an applicable consumer privacy law, you may have some or all of the following rights, subject to the thresholds and exemptions of your state's law:
Appeals
Several state laws (including Virginia, Colorado, Connecticut, and others) require that we offer an appeal process if we deny your privacy rights request. If we are unable to fulfill your request, we will explain why in our response. You may appeal by replying to that response, and we will respond to your appeal within 60 days.
How to Submit a Request: Regardless of which state you reside in, submit all privacy rights requests to owners@mastertheexams.com. We will respond within the timeframe required by your state's applicable law — typically 45 days, with a possible extension of an additional 45 days where permitted.
Note: Most state privacy laws include applicability thresholds based on the volume of data processed or business revenue. CCO Prep is a small business and may not be subject to every state law listed above. However, we extend these rights to all users as a matter of good practice and respect for your privacy.
The App is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 13 as defined by the Children's Online Privacy Protection Act (COPPA), or from minors under 18 for purposes of this App.
If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take prompt steps to delete that information. If you believe we may have inadvertently collected information from a minor, please contact us at owners@mastertheexams.com.
The App may contain links or integrations with third-party services (such as Apple App Store, Google Play, or Stripe). We are not responsible for the privacy practices of those services. We encourage you to review their respective privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending a notice through the App or via email. We encourage you to review this policy periodically. Your continued use of the App following notice of changes constitutes your acknowledgment of those changes.
If you have questions or concerns about this Privacy Policy, or to exercise your privacy rights, please contact us: